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ClearDose 90-Day Money-Back Guarantee & Refund Policy
Last updated: September 2026
The short version
Use ClearDose as directed for 60 days. If it hasn't worked for you, contact us within 90 days of delivery and we'll refund your order in full. That's the guarantee, and we honor it. The details below explain how it works and what it doesn't cover.
1. The 90-Day Money-Back Guarantee
Our guarantee is built for one situation: you gave the product a genuine try and it didn't work for you. To qualify:
- You used the product consistently, as directed on the label, for at least 60 days.
- You contact us within 90 days of your original delivery date.
- You did not experience the relief or benefit you were looking for after that consistent use.
Why 60 days? Digestive enzymes and probiotics work gradually. Most customers see changes within the first few weeks, but the full effect on the gut lining takes 6 to 8 weeks. Sixty days is the shortest honest trial.
How to request a guarantee refund:
1. Email support@trycleardose.com within 90 days of delivery with your order number and a few sentences about your experience.
2. If you have any unopened bottles, we'll send you a prepaid return label for them. Opened bottles do not need to be returned.
3. Approved refunds are issued to your original payment method within 7 business days.
Please note: the guarantee covers customers who used the product as directed. If you stopped taking the product before 60 days, the guarantee does not apply, even if you contact us within the 90-day window. We ask this in good faith and we apply it in good faith.
2. Stopping on a doctor's advice
If your doctor advises you to stop taking ClearDose after purchase, let us know. Because the guarantee is specifically for customers who completed consistent use, this situation isn't covered by the full guarantee, but we don't want you stuck with product you can't use. We offer a one-time goodwill refund of up to 25% of your order, regardless of how much product remains. If you'd like to take us up on it, email support@trycleardose.com with your order number.
3. What the guarantee does not cover
- Change of mind after purchase or after delivery.
- Product that was never used. The guarantee is for people who tried it; if you didn't use it, there was no trial.
- Stopping before 60 days and then requesting a refund under the guarantee (see Section 2 for doctor-advised stops).
- Opened bottles cannot be returned for resale, because supplements are consumable products. This is why we don't ask you to send them back.
4. Subscriptions
Subscription terms, pricing, and billing frequency are shown at checkout and in your confirmation email. You can cancel anytime from the Manage Subscription link in the site header or by emailing support@trycleardose.com; cancellation stops all future charges. A recurring charge for an order that has already shipped is not refundable on its own, but every subscription shipment is covered by the same 90-Day Money-Back Guarantee above. If you contact us before a recurring order ships, we'll cancel that order and no charge will apply.
5. Damaged, defective, or incorrect items
If your order arrives damaged, defective, or isn't what you ordered, we'll replace it or refund it at no cost to you. Email support@trycleardose.com within 30 days of delivery with your order number and a photo.
6. Undelivered or returned-to-sender orders
If your order comes back to our fulfillment center because of an incorrect address, failed delivery, or refusal at the door, we'll reship it to a confirmed address at no charge. If a reshipment isn't possible, we'll refund the order. If your tracking shows delivered but you didn't receive the package, contact us within 14 days and we'll work with the carrier and make it right with a replacement or refund.
7. Quick Reference
| Situation | Outcome |
|---|---|
| Used product 60+ days, no relief, within 90 days | Full refund |
| Undelivered / returned-to-sender | Reship only, no refund |
| Doctor-advised discontinuation | Up to 25% goodwill refund, offered once |
| Stopped using product early | No refund |
| Change of mind / buyer's remorse | No refund |
| Damaged / defective / wrong item | Replacement or full refund (within 14 days) |
| Subscription recurring charge | No refund |
8. Contact us
Business Name: ClearDose LLC
Address: 1401 Greengrass Dr, Houston, TX 77008
Email: support@trycleardose.com
We respond within 1 business day, Monday through Friday. Approved refunds are issued within 7 business days to your original payment method.
We built this guarantee for people who have already tried a lot of things that didn't work. Give ClearDose a real chance, and if it isn't the answer for you, you won't be out the money.